We’re pleased to say that British players can indeed create an account at Jaak Casino. Some restrictions do exist for other countries, however, such as Australia, Turkey, Switzerland, and the USA.
Somewhat annoyingly, there’s no clear list of accepted countries available on Jaak Casino’s website, and - in general - finding this information isn’t easy. There’s also no mention of this in their general T&Cs, and - when quizzed on the subject - the live chat support operator seemed pretty uninformed.
Still, if you have any doubt about your eligibility to play here, do be careful. We read reports online of players not receiving their bonuses and winnings when playing from restricted countries, so be sure to get some clarification before registering.
Why Play At Jaak Casino?
At first glance, Jaak Casino seems perfect for those who love to play slots. They provide an exciting online gaming experience, and offer over 400 games in total, featuring both classic and modern titles from a host of top-class developers.
Many of the best modern slots around are available for you to take for a spin, as are classic options like Cleopatra, which offers you the chance to scoop a sizable jackpot. Most of the games are quick to load and smooth to play, and - once loaded - you can click on the information icon to find out more about payouts, rules, RTP, and other important details. In addition to these, you have play limits, loss limits and cooling-off periods for those who feel like they are a little ‘too’ into their gambling.
Jaak Casino Welcome Bonus and Free spins
There’s a welcome offer available here to new players who register and make a real money deposit. Simply pay £10 into your account and you’ll receive a £10 bonus, plus 10 free spins to use on the StarBurst slot game.
The bonus can only be claimed once, and you have 21 days to wager the bonus money, plus 24 hours to use your free spins. Like most such offes, these do include a hefty wagering requirement for your winnings of 35x. Any free spins and bonus money not used or wagered within the time frames specified will be lost and removed from your account.
Other Bonuses and Promotions
In addition to the welcome offer, Jaak Casino are also providing an additional bonus in conjunction with Eyecon. This offers players the chance to win a share of a £5,000 cash prize pool, and - to qualify - you’ll have to play the following slot games:
- Fluffy Too
- Shaman’s Dream
- Fluffy Favourite
- Enchanted Prince
This is a competitive deal, in which those who achieve the highest win-to-stake ratio will be in with a chance of winning a cash prize. These rewards range from £25 to £1500, and promo codes are required to take part.
Depositing And Withdrawing Money on Jaak Casino
We were pleasantly surprised by the number of options available to deposit and withdraw money here. Of course, the usual methods are included, such as Visa and bank transfer. There are plenty of other choices for funding your account though, including:
- Trustly 1-Tap
- Much Better
- Rapid Transfer
- Giro Pay
- Astro Pay Card
- Net Banking
The minimum deposit and withdrawal limits are £10, which is the industry-standard across most casinos. The maximum withdrawal is unusually low though at only £7,000 pounds per month, meaning this casino might not be suitable for the high rollers. That aside though, there’s little to complain about here.
Jaak Casino Security and Reliability
The Jaak Casino brand is owned by Tau Marketing Ltd, and is incorporated under UK law. They use Aspire Global International LTD, a company from Malta, to power and operate many of their games, which is regulated by the Remote Gaming Regulations of Malta. In the UK, the games are powered and operated by AG Communications Ltd, which is licenced and regulated by the United Kingdom Gambling Commission.
Elsewhere, you can rest assured that all the provided payment methods are secure, and the site uses 128 bit SSL security to encrypt your private data. There’s also a firewall in place to protect Jaak’s servers, and the privacy policies and general T&Cs are freely available to view on the website.
Jaak Online Casino Information
Unlike many major online casinos, Jaak is solely focused on slots, and offers games from the following developers: NetEnt, Microgaming, Pragmatic Play, Blueprint Gaming, NextGen Gaming, Scientific Games, ThunderKick, Amaya, and Realistik. The games are neatly categorised as New, Classic, and Featured. In addition, you can search by developer or game title using the handy search bar.
Jaak Casino don’t offer live betting, lotteries or sportsbook services, but they do provide some promotions and a loyalty scheme. However, their loyalty scheme is annoyingly unavailable to UK customers, which - unless it’s for legal reasons - is pretty difficult to understand.
Jaak Casino Mobile Features
There is no Jaak Casino mobile app available at the time of writing, either for iOS or Android users. Instead, you’ll be reliant on the mobile version of the main website.
This isn’t a major issue though, with the mobile Jaak Casino not losing any noticeable quality on your device. The games work just as well, which is excellent for those who want to play while on the move, and the same welcome offer and other bonuses are available.
Jaak Customer service
Live support is available on Jaak Casino from 8am until midnight, seven days per week, and email support is also accessible via their contact page.
The live chat is certainly fast, with an average waiting time of only two minutes. However, the support itself wasn’t great on the pair of occasions we tested this feature. The first agent was constantly looking up answers to our questions, and the second agent gave the impression she didn’t have time to deal with our request.
Jaak Casino Conclusion
Overall, while researching and writing this Jaak Casino review, we generally had an underwhelming impression of the site.
The website itself creates a pretty poor first impression, with the appearance needing an upgrade, and some of the links simply taking you to the wrong page. The lack of a loyalty scheme for UK customers was also disappointing, as was the relatively low monthly withdrawal cap of £7,000. The underwhelming nature of the customer support is also an issue, particularly for inexperienced bettors.
It’s not all bad news, of course. The game selection is solid (as long as you like slots), and - despite not looking very impressive - the site is generally easy to use. The bottom line, however, is that Jack Casino is average at best, leading to a middling overall rating of 3.0.