The list of accepted countries on Jackpotjoy is very limited indeed. This online casino caters exclusively to players based in the UK and Ireland.
If you’re from any other country in the world, there is unfortunately no legitimate way to play here. We would not advise using a false address during the signup stage, as you will need to verify this further down the line before you can withdraw any money.
Why Play at Jackpotjoy
Even compared to some of the biggest brands around, Jackpotjoy has an outstanding track record, which now stretches back almost two decades. This brand has not lasted so long by accident. Instead, its fantastic reputation and success has been built on constantly providing a brilliant casino experience.
Arguably Jackpotjoy’s greatest benefit is its consistency. The bingo, casino, live casino, and scratchcards game are all top-notch, and this is equally true on the desktop and mobile versions.
Jackpotjoy Welcome Bonus and Free Spins
As with most online casinos, there is a welcome offer in place here. Jackpotjoy gives you an unusual amount of choice here, however.
To trigger the offer, you must always deposit and wager at least £10. After that, you’ll actually be given two rewards to choose from. You can either take 30 free spins on the casino, or get 50 free bingo tickets.
Be aware that you must complete your qualifying wager and use any bonuses within 30 days of registration. Unusually, there are no rollover requirements here, so you’re free to withdraw your winnings at any point during the process.
Other Bonuses and Promotions at Jackpotjoy
Backing up the fantastic welcome offer, Jackpotjoy has a packed-out page full of ongoing promotions for its customers.
While most of these are focused on bingo, there are deals for casino games too. The minimum buy-in amount for these deals also varies from £5 all the way down to 1p, meaning there’s something here for everyone.
In addition to these game-based offers, there’s also a classic ‘Refer a Friend’ promotion. You can get £20 per referral for this, once your friend has spent at least £40.
Depositing And Withdrawing Money on Jackpotjoy
While Jackpotjoy generally gives you lots of choice, this is definitely not the case with the deposit methods. In fact, there are only three real options here, as you can see below:
- Apple Pay
Strangely, while bank transfer isn’t a deposit option, it is available for withdrawals. Between the three choices that are available, the vast majority of punters will be able to make a payment anyway.
The minimum amount for both deposits and withdrawals is £10, while the maximum amount varies depending on your payment method. Paypal payouts will be completed in a few hours, while this extends up to 48 hours for debit cards, and five working days for bank transfer.
Jackpotjoy Security and Reliability
Even if you’ve never heard of Jackpotjoy before, you can rest assured that both your personal details and money are safe here. 128-bit SSL encryption is in place, and further encryption is used when storing data on highly secure servers. Only authorised parties can access this information, and a third-party anti-fraud company is also used.
Jackpotjoy’s licensing gives you even more peace of mind. This brand has licenses with both the UK Gambling Commission and Gibraltar Gambling Commissioner, both of which hold it to high standards for security and fairness.
Jackpotjoy Online Casino
Bingo jackpots are definitely the main focus on Jackpotjoy, as the name suggests. There’s an extremely wide range of choices here, varying between mainstream options, those with differing amounts of balls, and so on. The games are fun and easy to play, and it’s no surprise that Jackpotjoy won Bingo Operator of the Year at the 2020 EGR Operator Virtual Awards.
There are plenty of other games for regular online casino fans, however. Headlining the ‘best of the rest’ are 300 slots, including Day of Dead, Bonsai Spins, and Rainbow Riches, and there are a handful of free slots too. Elsewhere you’ll find plenty of variations for blackjack, roulette, baccarat, and more. There are also online scratchcards, and a few different types of poker to enjoy.
We were pleased to find that Jackpotjoy has standalone apps for both iOS and Android users. These can be downloaded straight from the App Store or Google Play respectively.
Both apps have excellent average ratings from users, and our experiences mirrored this feedback. The app is fun, colourful, and incredibly easy to use. We encountered no problems whatsoever during our testing, but the app is updated regularly anyway to fight bugs. All the same games are available as on the desktop version, and you can also use the live chat feature.
Jackpotjoy Live Casino
The ‘Signature Live Casino’ is a recent addition to Jackpotjoy. This provides both roulette and blackjack games 24/7 with real-life dealers, and a handful of other games are also available, including craps and a few gameshows.
Better yet, there’s actually a whole separate welcome offer available for live casino users. Wager at least £50 on blackjack within 30 days of signing up, and you’ll get £10 cashback afterwards.
Jackpotjoy Customer Service
There are three ways to get in touch with Jackpotjoy. The easiest is to simply use the live chat, which can be accessed by clicking a ‘speech bubble’ icon on either the website or mobile app. There’s also a phone number, which is free to call, or you can open a support ticket.
The FAQ is so good here, however, that you often won’t need to reach out directly. It’s absolutely packed with helpful entries, and the search function is one of the most effective and useful we’ve seen.
Jackpotjoy Company Information
Jackpotjoy is definitely an experienced brand, having launched all the way back in 2002. It was one of the founding pillars of the highly successful Gamesys Group. Gamesys went from strength-to-strength as a publicly-traded company for many years, before being acquired for a mighty $2.7 billion in October 2021 by Bally's Corporation.
We’ll wait and see what happens next to Jackpotjoy, after the takeover. For now it remains based in Gibraltar, and still only accepts UK players.
Jackpotjoy Final Thoughts
Jackpotjoy is one of the most well-rounded online casinos you can use right now. While the overall number of games can’t match some competitors, the actual quality of the games here is as good as you’ll find.
Like all online casinos, Jackpotjoy isn’t perfect. There are only a handful of payment methods available, and if you’re not from the UK or Ireland you simply can’t play here. If you are based in one of those countries though, then for the reasons listed above - plus the top-notch mobile apps and exceptional range of ongoing special offers - this is a brilliant online casino.